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Customer Satisfaction and Vendor Reference Scores Drive Outstanding Results for Determine, Inc. on its Third Consecutive Gartner Magic Quadrant for Procure-to-Pay

1231 Days ago

The Source-to-Pay and Contract Management Innovator Ranks in the Top Quartile Among All Vendors

CARMEL, Ind., Sept. 17, 2018 (GLOBE NEWSWIRE) -- Determine, Inc. (NASDAQ: DTRM), a pioneering leader in global Source-to-Pay and Enterprise Contract Lifecycle Management (ECLM) Cloud Platform solutions, announced today that the company has achieved outstanding customer review and satisfaction scores on the 2018 Gartner Magic Quadrant for P2P.

“Reference customers scored Determine above the Magic Quadrant vendor average for satisfaction with the navigation and data flow between modules of its P2P suite solution.”
— Gartner Magic Quadrant for P2P, 2018

The Gartner Magic Quadrant evaluates vendors on both completeness of vision and the ability to execute on it. In a competitive global business environment where companies increasingly require every possible advantage to streamline and enhance their strategic procurement processes, Determine customer rating scores show how much the source-to-pay leader stands out among peers.

Determine continues to rank strong against its peers in the Gartner Magic Quadrant for P2P, just as it has on every Gartner Magic Quadrant for P2P since 2015. The Determine Cloud Platform is one of the very few fully integrated Source-to-Pay, Procure-to-Pay and Enterprise Contract Lifecycle Management systems in the marketplace, beating out many vendors who did not qualify based on Gartner’s increasingly tough criteria for inclusion.

Determine Customer Satisfaction Scoring results include the following:

  • Over half of Determine's reference customers cited the ability to tailor the solution to their needs as a key factor influencing their selecting the vendor.
  • Determine ranked in the top quartile among all the vendor reference customer scores for satisfaction with its third-party SIs.
  • Most of Determine's reference customers stated that their experience with the vendor and its P2P solution had improved over the past year.

Additional customer reviews can be found on Gartner Peer Insights.

“Determine is a customer-focused and driven company, and we are immensely proud for being recognized with such outstanding customer feedback and satisfaction scores on the Gartner Magic Quadrant for P2P for the third straight time. As we continue to attract a growing roster of top companies from a cross section of industries who crave the versatility and agility our integrated modular solutions, we look forward to achieving even greater success. Customers and prospects constantly tell us that there is nothing else available in the market to meet their needs without spending millions of dollars and years to implement. Any company who is looking to achieve a faster, more agile, integrated and streamlined approach to P2P, S2P and ECLM should pay close attention to Determine.”
Patrick Stakenas, President, CEO and Director, Determine, Inc.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Supporting Resources
Determine Blog
Determine on LinkedIn
Determine on Twitter
Determine Resources

About Determine, Inc.
Determine, Inc. (NASDAQ: DTRM) is a leading global provider of SaaS Source-to-Pay and Enterprise Contract Lifecycle Management (ECLM) solutions. The Determine Cloud Platform provides procurement, legal and finance professionals analytics of their supplier, contract and financial performance. Our technologies empower customers to drive new revenue, identify savings, improve compliance and mitigate risk.

The Determine Cloud Platform seamlessly integrates with major ERP or third-party systems such as SAP, Oracle, Sage, QAD and Microsoft. Modular solutions can be configured to add more as needed to provide additional value beyond spend management. Our unified master database and business process approach empower users at every level to make more informed and smarter decisions.

For more information, please visit: determine.com.

Media Relations:
Mike Mitchell
Determine Inc.

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